Using a Mail Client Such as Outlook

1. In cPanel, go to 'Email Accounts' in the 'Mail' section.

2. You can see what email accounts you have set up here, along with the option to set up a new account.

3. Click 'Configure Mail Client' for the account you want to add into your PC mail client

• Auto-Configure Your PC Email Client:
  You can automatically add your cPanel account(s) into your Outlook, Outlook Express, or Mac Mail local email client. Typically you will use 'POP3 Access'. BUT... if you use this method, you may need to change the Outgoing Mail Server (SMTP) through Outlook from mail.yourdomain.com to the SMTP Server your ISP (Internet Service Provider) lists for use, as many ISP's make you use their Outgoing Mail Server. When you are done, go into your mail client (eg: Outlook) and verify/customize settings noted below.
• Manual Settings
  The settings are provided in this section. Use the non-SSL settings. Normally you will configure for POP3 if you have Outlook. You may need to change the Outgoing Mail Server (SMTP) through Outlook from mail.yourdomain.com to the SMTP Server your ISP (Internet Service Provider) lists for use, as many ISP's make you use their Outgoing Mail Server.
  If you set up your mail accounts manually through an email program like Outlook, Eudora, or Netscape, or Mac Mail:
4. Note that the Mail account UserName needs to be the full email address. If you set up 'frank' as your email account, the UserName would be the complete 'frank+yourdomain.com' or  'frank@yourdomain.com'
5. Incoming POP3 mailserver: "mail.yourdomain.com"
6. Outgoing SMTP mailserver: You may be able to use "mail.yourdomain.com" but many Internet Service Providers (ISP's) require you to use THEIR SMTP for outgoing mail. Ask their tech department what their outgoing SMTP is.
7. If you choose in the settings to 'Leave a copy of the message on server' be sure to also say to remove it after a few days. Otherwise your mail account will get overly full, and cause problems.

Web Based Mail

As an alternative, you can read and send mail on the web. This is good if you are out of town and don't have access to your computer that has your email accounts configured in something like Outlook.

Reminder: Be sure you already have your email accounts set up through cPanel - click here if you need to set up mail accounts.

To access an email account go to:
http://yourdomainname.com/webmail

• Be sure the login user name is the full email address. If you set up 'frank' as your email account, the UserName would be the complete 'frank@yourdomain.com'.
• You will be asked for the password for that specific mail account. This is not the password you have for your main cPanel account (unless you purposely chose the same one). It will be whatever you chose when you set up the mail account.
• If you forget what your mail account password is, ask your cPanel administrator to go into cPanel and change it for you.

To access all email accounts from one place, you can use cPanel. BUT... You may not be able to send emails when you access thru cPanel - only view them. And, this is advised ONLY for the website owner, as you don't want other people to know your cPanel password or account information.

• Login to cPanel
• Click 'Email Accounts' (do NOT click on Webmail) from the 'Mail' section to see all the accounts you have set up.
• Click 'More' for a specific email account, and then 'Access Webmail' for each of the mail accounts you want to use.
• From here you can read your mail using RoundCube, or configure various features for your email account.

Problems sending email from webmail:
If you have problems sending mail from a hospital, a hotel, etc. (places that may restrict sending out) you might be able to get around this with creating a subdomain named 'webmail'. Then you would be able to go to 'webmail.domain.com' instead of 'domain.com/webmail'. This method will use a proxy which may get around problems you are having. Contact moonslice if you want to add the subdomain feature to your hosting account.

Administration

1. Click on RoundCube to enter your Webmail Program
2. Modify your Options/Settings
   
3. NOTE: Once you delete or move messages to Trash, you MUST also go to Trash to permanently remove them. Otherwise they will build up in the trash can and you will run out of disk space.